Makita Werkzeug GmbH
The company
Makita Werkzeug GmbH is a leading manufacturer of power tools and garden tools and is characterised by first-class customer service, state-of-the-art technologies, efficiency and environmental awareness in addition to outstanding expertise. The tool manufacturer with Japanese roots is active on all continents with more than 50 subsidiaries and thus has a global network. Makita Austria was founded in 1981 as the tenth subsidiary worldwide and has thus been in existence for over 40 years.
The Challenge
- challenging master data management
- Ordering processes were partly manual, partly automated, there was no scalability
- challenging master data management
- Ordering processes were partly manual, partly automated, there was no scalability
The
Solution
... is the integration of digitalisation and automation into the world of Makita, which has ensured scalability and smooth processes.
The result is an end-to-end automated process that optimises the entire ordering process and minimises incorrect orders. The sermocore platform adapts individually to the existing framework conditions of Makita and its trading partners.
When setting up the EDI connection, the in-house managed option was chosen, which implies a sermocore server directly on site. This direct integration not only enabled customisation to Makita's individual needs, but also ensured smooth handling. The implementation of an in-house managed system creates strong administrative advantages. The company retains full control over its EDI infrastructure, which ensures greater security and data protection compliance. In addition, the company can react more quickly to changes or specific adjustments, such as ongoing updates to item master data. The company can track the status of all transactions in real time, resulting in better transparency and resource planning.
sermocore once again emphasises its position as a reliable partner for the future. Particularly noteworthy is the proactive support provided to Makita to help them optimise their business through automated processes.
