Status page

An overview of all systems

We know that a lot of trust is required when it comes to your data. That is why we have decided to implement a transparent status page for all our systems. This allows you to see for yourself the reliability and stability of sermocore at any time.

Click here for the status page

Change provider

Project management

Information material

Current subsidies E-Invoice EU-Richtlinien E-Invoicing

Data protection

Newsletter registration

Check history

The status page gives you the opportunity to check all our systems for their past downtimes. By constantly monitoring the status of our systems, you get a complete picture of the stability and availability of our systems.

View maintenance

Maintenance is carried out at regular intervals to ensure the stability of the systems and continuously improve performance. This involves scheduled downtimes of our systems. You can view these maintenance windows at any time via the status page.

Download certificates

If the certificates for interfaces need to be renewed and replaced, you will also find the advance notice on our status page. You will also find the link to the certificate download here.

All our systems at a click

Show status page

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These cookies are needed for a smooth operation of our website.

Name	Purpose	Lifetime	Type	Provider
CookieConsent	Saves your consent to using cookies.	1 year	HTML	Website
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With the help of these cookies we strive to improve our offer for our users. By means of anonymized data of website users we can optimize the user flow. This enables us to improve ads and website content.

Name	Purpose	Lifetime	Type	Provider
_dc_gtm_--property-id--	Used by DoubleClick (Google Tag Manager) to help identify the visitors by either age, gender or interests.	1 minute	HTML	Google
_hjClosedSurveyInvites	Hotjar cookie that is set once a visitor interacts with an External Link Survey invitation modal. It is used to ensure that the same invite does not reappear if it has already been shown.	1 year	HTML	Hotjar
_hjDonePolls	Hotjar cookie that is set once a visitor completes a survey using the On-site Survey widget. It is used to ensure that the same survey does not reappear if it has already been filled in.	1 year	HTML	Hotjar
_hjMinimizedPolls	Hotjar cookie that is set once a visitor minimizes an On-site Survey widget. It is used to ensure that the widget stays minimized when the visitor navigates through your site.	1 year	HTML	Hotjar
_hjShownFeedbackMessage	Hotjar cookie that is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if the visitor navigates to another page where it is set to show.	1 year	HTML	Hotjar
_hjid	Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.	1 year	HTML	Hotjar
_hjRecordingLastActivity	This should be found in Session storage (as opposed to cookies). This gets updated when a visitor recording starts and when data is sent through the WebSocket (the visitor performs an action that Hotjar records).	1 session	HTML	Hotjar
_hjTLDTest	When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.	1 session	HTML	Hotjar
_hjUserAttributesHash	User Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated.	1 session	HTML	Hotjar
_hjCachedUserAttributes	This cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. These attributes will only be saved if the user interacts with a Hotjar Feedback tool.	1 session	HTML	Hotjar
_hjLocalStorageTest	missing translation: trackingobject._hjLocalStorageTest.desc	1 session	HTML	Hotjar
_hjIncludedInPageviewSample	This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit.	30 minutes	HTML	Hotjar
_hjIncludedInSessionSample	This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit.	30 minutes	HTML	Hotjar
_hjAbsoluteSessionInProgress	This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.	30 minutes	HTML	Hotjar
_lfa	cookie to to store and track audience reach	2 year	HTML	Leadfeeder