sermocore Support

stands for quality
  • Rapid response times
  • Proactive information
  • Friendly and competent feedback
  • Focus on customer satisfaction
  • Preventive orientation
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"Our support team is tasked with responding to customer enquiries within 15 minutes."

DI (FH) Andreas Köfler, CEO

Support
at sermocore

sermocore's support team specialises in processing customer enquiries quickly and professionally. Our team consists of experienced and competent employees who are happy to assist you with any questions you may have. Our aim is to provide our customers with rapid feedback. We have the necessary expertise to solve your problems quickly and effectively. We attach great importance to customer satisfaction and work closely with you to find a solution to your problem as quickly as possible.

Stands for quality

We proactively inform you of any problems that arise and ensure that your downtimes are kept to a bare minimum. Our support team will keep you up to date on the status of your issue and our file cockpit and status page will give you an overview of your data streams at all times.

Together we will also be happy to analyse and advise you on preventive measures so that problems can be avoided in the future.

Put your trust in our experience and expertise and contact us at any time. We are at your disposal.

  • fast
  • proactive
  • competent
  • friendly
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